Posted on Jan 16, 2020

There are mentioned the 14 Points of Edward Deming on Total Quality Management (TQM). Such as:-

1. Create a constant purpose toward improvement
2. Adopt the new philosophy
3. Cease dependence on inspection to achieve quality
4. Work with one supplier
5. Continuous improvement
6. On-the-job training
7. Leadership
8. Drive out fear
9. Break down silos
10. No slogans
11. No quotas or numerical goals
12. Remove annual ratings or merits system
13. Institute of education and self-improvement programs
14. Involve all workers in the transformation

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